It was predicted that remote hearings would be conducted less frequently after the COVID-19 pandemic, because such hearings did not allow witnesses to be confronted face‑to‑face, were perceived to be informal and made it difficult to observe body signals of witnesses. This article discusses why these reasons are not tenable. Further, it highlights the case law and relevant provisions in the Courts (Civil and Criminal Justice) Reform Act 2021 (Act 25 of 2021) pertaining to remote hearings and recommends procedural reforms to increase the use of video conferencing technology, to enhance the administration of, and access to, justice.